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Privacy Policy

Last Updated: July 23, 2024

This privacy notice for Lily Parenting (“we“, “us“, or “our“) describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Visit our website at https://lilyparenting.com
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Contact us at hello@lilyparenting.com.

Summary of Key Points

  • What personal information do we process? Learn more
  • Do we process sensitive personal information? No.
  • Do we collect third-party information? No.
  • How do we process your information? Learn more
  • When and with whom do we share it? Learn more
  • How do we keep it safe? Learn more
  • What are your rights? Learn more

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on?
  4. When and with whom do we share personal information?
  5. Do we use cookies and tracking technologies?
  6. How long do we keep your information?
  7. How do we keep your information safe?
  8. Do we collect information from minors?
  9. What are your privacy rights?
  10. Controls for Do-Not-Track features
  11. Do we make updates to this notice?
  12. How can you contact us?
  13. How can you review, update, or delete your data?

1. What Information Do We Collect?

Personal information you disclose to us:

  • Names, phone numbers, email addresses, mailing addresses
  • Usernames and passwords
  • Billing addresses and payment data (via Stripe)

2. How Do We Process Your Information?

  • Account management
  • Service delivery
  • Customer support
  • Notifications and communications
  • Order and payment management

3. What Legal Bases Do We Rely On?

  • Consent
  • Performance of a contract
  • Legal obligations
  • Vital interests

4. When and With Whom Do We Share Personal Information?

We may share data during business transfers, such as mergers, acquisitions, or company sales.

5. Do We Use Cookies and Tracking Technologies?

Yes. See our Cookie Policy for more details.

6. How Long Do We Keep Your Information?

We keep it only as long as needed to fulfill the purposes outlined in this notice unless otherwise required by law.

7. How Do We Keep Your Information Safe?

We use technical and organizational security measures but cannot guarantee 100% security over the internet.

8. Do We Collect Information from Minors?

No, we do not knowingly collect or market to users under 18 years of age.

9. What Are Your Privacy Rights?

You may have rights under GDPR and UK privacy laws including:

  • Access, correction, deletion
  • Withdraw consent
  • Object to processing
  • Opt-out of marketing

Contact us at hello@lilyparenting.com to exercise your rights.

10. Controls for Do-Not-Track Features

We do not respond to DNT signals due to lack of a consistent industry standard.

11. Do We Make Updates to This Notice?

Yes. Updated versions will reflect a “Last Updated” date and may include notifications if changes are significant.

12. How Can You Contact Us?

Email: hello@lilyparenting.com
Post: Lily Parenting, 40 Hall Lane, Shenfield, Essex CM15 9AN, UK

13. How Can You Review, Update, or Delete Your Data?

You may request access to, correction of, or deletion of your data by submitting a data subject access request or contacting us at hello@lilyparenting.com.